Shipping Policy
Last updated: September 26, 2026.
Everything at Little Gift Lab is made by hand in small batches, so please allow time for your order to be made and packed before it ships.
Where we ship:
We currently ship within the United States only, including PO boxes and APO/FPO addresses where our carriers deliver. We do not ship internationally at this time.
Processing time:
Processing is the time it takes us to make and pack your order before it goes to the carrier. It is counted in business days (Monday to Friday, excluding U.S. holidays).
Ready-made items: 3–5 business days
Custom and personalized items: 7–14 business days
Mixed orders ship together once the longest item is ready, unless you ask us to split them. Around the holidays and during busy weeks, processing may take longer; we post updates on the site when that happens.
Shipping rates, Carriers, and Tracking
Shipping rates:
Shipping is free on orders over $50. Orders under $50 are charged a flat or calculated carrier rate shown at checkout before you pay.
Carrier and delivery time:
We ship with USPS, UPS, or FedEx, whichever is the most affordable for your order. Delivery usually takes 2–5 business days after your order ships, depending on the service and your location. Delivery dates are estimates, not guarantees.
Tracking:
When your order ships, you will get an email with a tracking number. If you do not see it, check your spam folder, then contact us.
Gift orders:
We can ship straight to your recipient. Add a gift note at checkout and we will leave prices off the packing slip.
Address accuracy:
Please double-check your shipping address. We are not responsible for packages sent to an incorrect address entered at checkout. If you notice a mistake, email us right away; we can update it only if the order has not shipped.
Lost, delayed, or damaged packages:
If your tracking has not updated in 7 days, or your package shows delivered but has not arrived, contact us at contact@littlegiftlab.store and we will help open a claim with the carrier. For damaged items, see our Refund Policy.
Customs, duties, and taxes:
We collect sales tax where required by law. As we ship only within the United States, no customs or import fees apply.
Contact:
contact@littlegiftlab.store.